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Sourabh Havale

Desktop Support Engineer L1 · OutworX Solutions Pvt. Ltd. (Client: Wipro – Axis Bank Project) Sept 2026 – Present | Mumbai, India

1 years’ experience

About

I am an MCA graduate with 1 year of experience as a Desktop Support Engineer. I have hands-on experience in hardware and software troubleshooting, Windows OS installation, Outlook configuration, printer setup, and end-user technical support. I am a quick learner with good problem-solving skills and a strong interest in IT infrastructure and networking.

Looking for

I am looking for a Desktop Support Engineer L1 or IT Support Engineer role where I can use my technical troubleshooting skills and experience to resolve IT issues, support end users, and maintain systems efficiently. I am also interested in opportunities to grow my knowledge in networking, Active Directory, and IT infrastructure. Open to opportunities across India and willing to relocate.

Skills

Windows 10Windows 11PC hardware troubleshootingZendeskAnyDeskM365Printer InstallationA+ HardwareN+ NetworkingCCNATCP/IPIPv4 & IPv6 SubnettingRouting and SwitchingOSPFEIGRPVLANDHCPDNS

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