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Samad

Samad

Senior Production Support Engineer · BankBazaar

5 years’ experienceLinkedIn

About

Senior Production Support Engineer with 3+ years of experience in Application and Production Support, handling L2/L3 issues, critical P0/P1 incidents, SLA management, application monitoring, API troubleshooting, and incident resolution. Experienced in supporting live production environments and coordinating with cross-functional teams to ensure system stability and availability.

Looking for

Looking for a Senior Production Support Engineer / Application Support Engineer role where I can leverage my production support experience, strengthen my technical skills, and contribute to maintaining reliable and stable production environments.

Skills

GrafanaPrometheusCloudWatchKibanaPower BIPagerDutyREST APIsWebhooksGitLabLinuxAWSJiraTCP/IPDNS

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