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SAHIL SUKHIJA
SR. CUSTOMER SUPPORT REPRESENTATIVE
4 years’ experience
Skills
Customer Relationship ManagementCustomer Service ExcellenceComplaint & Conflict ResolutionBilling & Account SupportEscalation ManagementCross-Selling & UpsellingPOS Systems & ReportingTeam Leadership & TrainingProblem Solving & Decision MakingCross-Functional CollaborationKPI Management (AHTCSATQuality)Café/Restaurant OperationsLeadershipProject Management
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