Aditya Kumar

About

Dear Hiring Team, I hope you are doing well. My name is Aditya Kumar, and I am currently looking for opportunities in Investigation, Risk Operations, Trust & Safety, Fraud Prevention, and Loss Prevention. I have previous experience working as an Investigator with Zomato, where I was responsible for handling and investigating cases, reviewing customer/partner-related issues, identifying suspicious or unusual activities, analysing available information and evidence, maintaining proper case documentation, and following company policies and SOPs to reach appropriate resolutions. This experience helped me develop strong skills in investigation, analytical thinking, attention to detail, case handling, decision-making, problem-solving, and risk identification. I also worked closely with different stakeholders while handling sensitive cases and ensuring accurate and timely resolution. In addition, I have experience in sales and customer relationship management, including customer communication, handling objections, CRM usage, target achievement, and maintaining a customer-focused approach. I am currently pursuing my MBA from Amity University Online and would be very interested in contributing to your organization in roles such as: • Investigator / Investigation Specialist • Risk Operations Associate • Fraud Analyst / Fraud Investigator • Trust & Safety Associate • Risk & Compliance Operations • Loss Prevention / Security Investigation • Integrity / Abuse Operations I have attached my resume for your consideration. I would sincerely appreciate it if you could review my profile and let me know if there are any suitable current or upcoming opportunities. Thank you for your time and consideration. I look forward to hearing from you. Best regards, Aditya Kumar MBA Candidate | Investigation & Risk Operations Sales & Customer Relationship Experience Delhi NCR 8445189444 https://www.linkedin.com/in/aditya-kumar-796586378

Skills