Anil
Team Lead
About
Trust & Safety and content moderation leader with 12+ years in BPO operations for Meta (Facebook, Instagram) and Google (Pay, Maps). Led a 35-member moderation team at Genpact, meeting SLA and quality targets with zero SLA-breach escalations. Experienced as trainer, escalations SME and QA analyst. Lean Six Sigma certified and Generative AI trained. Based in Hyderabad; fluent in English, Telugu and Hindi.
Looking for
A remote senior role in Trust & Safety, Policy Operations, Quality Assurance, or Training & Development. I’m open to BPO team management too. I want to lead a team or run a quality or policy function, using my strengths in SLA/KPI governance, coaching, RCA and client management. I’d like to work at a global tech, social media or fintech company.
Skills
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