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Poulami Dasgupta
Subject Matter Expert · Tata Consultancy Services
3 years’ experienceLinkedIn
About
Subject Matter Expert (SME) with 3+ years of experience streamlining operational workflows and driving continuous improvement, managing high-value stakeholders in fast-paced environments. Proven success utilizing Lean Six Sigma methodologies to significantly reduce cycle times and elevate process accuracy to 99%. Highly skilled in Oracle,and process mapping, seeking to leverage expertise to enhance operational efficiency and deliver measurable business value.
Skills
Workflow optimizationProcess mappingOracleLean Six SigmaCRMTeam mentoringEscalation managementOracle UtilitiesCC&B systemSQLRobotic Process AutomationAdvanced ExcelVLOOKUPsPivot TablesCloud ComputingGenerative AI on AzureData ScienceArtificial Intelligence
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