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Himanshu Singh
Quality Coach · Shaadi.com
8 years’ experience
About
Hello! My name is Himanshu, and I am based in Sangam Vihar, Delhi. I currently work as a Quality Coach, where I audit sales calls for shaadi.com to help improve call quality, customer experience, and overall business performance. While I am not Six Sigma certified, I am experienced in working with reports and dashboards, and utilizing tools and AI like chat GPT, Claude AI, histogvram charts to analyze areas of opportunity and eliminate unproductive issues. Please let me know if you have any suitable opportunities for me.
Skills
Quality assurance strategiesProblem solvingLeadership & performance monitoringQuality assuranceCall auditing & team trainingExcel & google sheets reportingFeedback analysisConsultative salesTele salesCustomer engagementObjection handlingApps ScriptCommunicationLeadershipSalesData Analysis
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