Syed Mohd Ubed
Senior executive · Vodafone intelligence solutions
About
My name is Ubed. I have completed my BBA from Barkatullah University, Bhopal, and I have over 5 years of experience in customer service, operations, and team management. I started my career with Amazon, where I worked in customer service and later handled escalations and complex customer issues. After that, I worked with Hexaware Technologies as a Team Coach, where I was responsible for coaching and supporting team members, monitoring performance, and maintaining quality standards. Most recently, I worked with Vodafone Intelligent Solutions as a Senior Supervisor, where I handled customer escalations, monitored KPIs and SLAs, and supported the team in achieving business and quality targets. I would describe myself as a quick learner, responsible, and adaptable person with strong communication and problem-solving skills. At this stage of my career, I am looking for an opportunity where I can use my experience, learn new skills, take on greater responsibilities, and grow professionally.
Looking for
I am looking for a role where I can utilize my experience in customer service, operations, and team management while also getting an opportunity to learn and grow. I want to work in a professional environment where I can take on new responsibilities, improve my skills, contribute to the organization’s goals, and build a long-term career. I am also looking for a role that offers career growth and opportunities to take on leadership responsibilities in the future.
Skills
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