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Sanchari Sarkar
Operations Representative · Concentrix
1years’ experienceLinkedIn
About
Customer Service Associate with 6+ months experience at Concentrix handling international voice process. Skilled in resolving customer queries, maintaining high CSAT & quality scores, and CRM logging. Excellent verbal and written communication, calm under pressure, and strong team collaboration.
Looking for
Seeking a Chat/Voice/email support role in a 24*7 BPO environment.
Skills
Customer ServiceClient Relationship ManagementCustomer Issue ResolutionCommunicationCRM SoftwareProblem SolvingOperational EfficiencyTeam Collaboration
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