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Yanand Amratraj

Yanand Amratraj

Store Manager · Super 74 Grocery Store

5years’ experience

About

Customer service professional with 5+ years of experience in international BPO environments, including Amazon International Voice Process at Teleperformance and DoorDash International Blended Process at TaskUs. Experienced in customer query and complaint resolution, troubleshooting, ticket handling, feedback analysis, professional communication and difficult-customer handling. Recent Store Manager experience has strengthened leadership, team coordination, multitasking, operational and decision-making skills. Now focused on building a long-term career in BPO, customer service and operations.

Looking for

I'm looking for a customer service executive role

Skills

Customer ServiceInternational BPOVoice ProcessBlended ProcessCustomer Complaint ResolutionTroubleshootingTicket HandlingFeedback AnalysisDifficult Customer HandlingTeam CoordinationStore OperationsTime ManagementMultitaskingActive ListeningLeadershipCommunication

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