Vaaibhav Yadav
Business Operations Manager (Deputy Manager) · HDFC Bank Ltd - Assets
About
Business Operations and Transformation professional with experience managing an ₹840+ Cr retail asset portfolio, driving process optimization, regulatory compliance, and cross-functional stakeholder collaboration across Sales, Legal, Risk, and Operations. Delivered measurable business outcomes by reducing customer escalation turnaround time by 67%, lowering customer attrition by 20%, and improving productivity through data-driven decision-making and process re-engineering. Experienced in P&L accountability, business performance analysis, KPI monitoring, portfolio governance, compliance management, and risk mitigation, with a proven ability to convert operational insights into cost savings, efficiency, and sustainable growth. Seeking to leverage expertise in banking operations, business transformation, strategy, or consulting roles.
Looking for
I'm looking to get into Business operations as a team manager. Business/banking consultant or domain consultant in BFSI, business analyst, Marketing manager.
Skills
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