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AK
Ashish Kumar Soni
Customer Support Advisor · Concentrix Daksh Services India Private Limited
1years’ experience
Skills
Customer SupportCustomer Satisfaction (CSAT)SLA & KPI ManagementProblem SolvingCRM ToolsTicketing SystemsMS OfficeEmail SupportChat SupportTicket HandlingData EntryCRM SoftwareActive ListeningCustomer RetentionConflict ResolutionCall HandlingSalesCommunicationLeadershipProject Management
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