Aman Sengar
Annotation Analyst · Telus Digital
About
I have over two years of experience in operations and customer support, with a strong focus on quality assurance, transaction documentation, and AI-driven process improvements. In my recent role at Telus Digital, I managed and audited over 10,000 monthly transactions, maintaining a 99% accuracy rate and optimizing workflows to reduce turnaround time by 20%. I also worked closely with product and cross-functional teams to evaluate AI model outputs and resolve operational bottlenecks. I’m looking to bring my background in data accuracy, process standardisation, and team collaboration into a fast-paced operations role
Looking for
I am looking to join a forward-thinking, collaborative team where I can apply my expertise in optimizing standard operating procedures, analyzing operational trends, and evaluating AI-assisted workflows to drive operational efficiency and maintain exceptional data integrity.
Skills
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