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Sayon Mondal

Sayon Mondal

Operations Executive · Astrotalk

2years’ experienceLinkedIn

About

Operations & Customer Experience professional with experience across partner operations, e-commerce operations, customer support, and client relationship management. Currently working with Astrotalk, handling operational and customer-facing responsibilities across multiple channels. Strong in problem-solving, communication, service delivery, escalation management, and cross-functional coordination, with a customer-first and continuous-learning mindset.

Looking for

Seeking opportunities in Operations, Customer Experience, Customer Success, E-commerce Operations, CRM, Client Relationship Management, and Service Delivery. Open to fast-paced, growth-oriented organisations where I can take ownership, develop my expertise, contribute to operational excellence, and grow into higher-responsibility roles.

Skills

Operations ManagementCustomer ExperienceCustomer SupportE-commerce OperationsCRMClient Relationship ManagementService DeliveryProcess ImprovementEscalation ManagementOrder ManagementProblem SolvingCommunicationExcelLeadershipProject Management

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