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Kiran Rao
Customer Service Associate · Lobo Staffing Solution Pvt Ltd
4years’ experienceLinkedIn
About
Customer-focused professional with experience in customer service, query resolution, troubleshooting, and handling customer concerns through phone, email, and chat. Strong communication and problem-solving skills, with a willingness to learn new products and tools. Looking for opportunities in Customer Support, Customer Success, or Technical Support.
Looking for
Looking for opportunities in "Customer Support and Technical Support"where I can use my communication and troubleshooting skills, help customers effectively, and grow with a good company.
Skills
End-to-End Query ResolutionEscalation OwnershipCase ManagementMulti-Channel SupportCustomer EducationRoot-Cause InvestigationStakeholder CoordinationProcess ImprovementSalesforce CRMTicketing ToolsMicrosoft Office SuiteGoogle WorkspaceDocumentation & ReportingActive ListeningProblem SolvingCross-Functional CollaborationCommunicationSQLProject Management
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